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App version unsupported🔗

A protected app can’t use sharable licenses due to version limits.

Confirm🔗

  • The vendor’s release notes list support for sharable licenses.
  • The app version on the client matches or exceeds the minimum.

Likely causes and fixes🔗

  1. Old app build
    Update the app to a version that supports sharable licenses.
  2. Mixed plugin versions
    Update all related plugins to compatible builds.
  3. Runtime mismatch
    Reinstall Acme License Engine on the client.

See also🔗