Introduction

Welcome to my technical writing portfolio. This portfolio has two independent parts: a single-page case study and a small example docs set for a fictional license manager app. The case study tells a delivery story. The example docs show my information architecture and writing.

What’s inside

• Case study

  A concise narrative of the starting problem, tooling decisions, architecture, and outcomes. It focuses on why I made each choice and what it enabled.

• Example docs set

  Note

  The example docs exist only to illustrate IA and voice; they’re independent of the case study.

  Diátaxis-based docs for a fictional licensing platform. I produced a complete Markdown set organized into Tutorials, How-to, Reference, Explanation, and Troubleshooting, with a Getting started portal to help a new user find their way to the information they need for a quick first success. Built with MkDocs Material, with reusable templates and style rules. Result: fast findability, clean navigation, and a structure that would scale.

How to read

1. Start with the case study to understand my approach to diagnosing problems and shipping a docs program.
2. Browse the example docs to see structure, page types, and copy you could drop into a real product.

Confidentiality

I have replaced any internal identifiers, proprietary assets, and confidential references with [neutral placeholders]. I intend this portfolio solely to show documentation strategy and systems, not internal technologies or business practices. Each document has undergone a thorough review and sanitizing process to ensure full compliance with all nondisclosure agreements and confidentiality obligations.